Discounts, Special Fees & Refunds

Discounts

Nevada State Parks offers several different types of discounts. The various discounts are described in more detail below.  For questions or to get more information, please call 775-684-2770.

Disabled Discount: A $1 discount on the daily entrance fee is available for an individual who holds a disability placard and presents it upon entrance to a park.

Military & Veteran Discount: A $1 discount on the daily entrance fee is available for all active military and veterans.

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Special Fees

Walk-In, Bike-In, Ride-In or Vessel Arrival: A $2 per person charge will be levied in all parks that have an entrance fee for those who walk into a park, arrive by horseback or vessel or who bicycle into a park. 

RV Dump Stations: The charge for use of sanitary dump stations by individuals not camping in a state park is the park entrance fee.

Showers: The established park entrance fee will be charged for shower use by a person not camping in the park.

Hook-Ups: For the use of a campsite at which a hook-up is available a $10 per vehicle charge will be assessed. In the event two separate camping vehicles choose to camp in a single site and both connect to utilities, each will be assessed a separate camping and utility connection fee.

Commercial Bus Tours: The established entrance fee or $2 per person, whichever is greater, or the fee established by a special use permit, will be the amount charged.

Additional Watercraft: There will be a $5 charge for each watercraft in excess of two that are launched from a boat ramp.

Towed-In Equipment: No fee will be charged for a vehicle that is towed into the park for transportation within that park.

Self-Service Noncompliance: If a user does not deposit the required fee in available self-service devices, a collection fee of $10 will be charged.

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Refunds Requests

Request a refund by submitting this form and back up documents to stparks@parks.nv.gov or by mailing it to 901 South Stewart Street, Carson City, NV 89701.

Refunds may not be considered without proof of payment/receipt.

Under no circumstance shall staff issue a refund at the park level or take funds from a separate transaction to put towards another.

Exceptions to the refund policy outlined below are determined case-by-case by the Division Office after investigation including but not limited to: reviewing park notes, speaking with park staff and supervisor, pulling call recordings and other correspondence, etc.

Refunds may be given for:

• Personal emergency that prevents arrival or requires departure prior to the end of the stay period.
  • Personal emergency is defined to include a death, serious illness, extreme medical circumstances, or accident involving immediate family.
  • Refunds will be given on a prorated basis for the days the reservation site are unoccupied.
• Park closures due to emergency closures, extreme weather events, and natural disasters.
• Entrance fees paid within 14 days of the purchase of an annual permit.
• Errors or mishaps caused by park staff.

Refunds will not be given for:

• Annual permits (except for permit upgrades made within 14 days of initial purchase).
• Fees paid for more than one night at a time at a self-pay station for a reservable space.

• Events, circumstances, or decisions that are beyond the control of the Agencies.
  • Including bad weather and other weather conditions (smoke), early departure not due to an emergency, drought, bugs, fire restrictions or bans, water conditions, trail closures, algae, traffic/city noise, equipment failure, customer error and Wi-Fi/cellular service availability.
• Early departures or cancellations after arrival date.
• Termination of stay by a park employee due to violation of park rules.
• Unapproved commercial activity and use.
• Park being at capacity (as long as the park was open).

Reservation Specific Refund Rules

Reservation/Transaction fees are non-refundable.

Camping

If a cancellation is made less than a month out from your camping reservation, a $10.00 fee is assessed. Camping reservations cancelled within three days of the arrival date will require a $10.00 transaction fee and the cost of a one-night stay. The remaining amount is subject to a full refund.

Camping reservations will be held until 2:00 pm the scheduled date after your arrival date, if you have not called the park before that time, you will be considered a “no show” and your reservation will be cancelled and not subject to a refund.

Group Use

If a cancellation is made more than a month out from your group use reservation, no fee is assessed.  If a cancellation is made less than a month out from your group use reservation, a $10.00 fee is assessed. The remaining amount is subject to a full refund.

If a cancellation is made more than a month out from your parking space reservation, a $5.00 fee is assessed. If a cancellation is made less than a month out from your parking space reservation, a $10.00 fee is assessed. The remaining amount is subject to a full refund. Group Use reservations cancelled within three days of the reservation date will be non-refundable. If you do not arrive on your reserved date, you will be considered a “no show” and your reservation will not be subject to a refund.

Parking

• Park staff will hold reserved parking spaces until 11:30 a.m. at Big Bend and 10:30 a.m. at Sand Harbor on the day of arrival. Thereafter, the park becomes available for first come, first serve visitors.
  • If space is available for reservation holders after the specified time, reservations will be honored.
  • Refunds are not available for no shows for day use reservations.

Refund Forms of Payment

Reservation refunds may be issued back to the credit card on file in certain circumstances only. A paper check will be issued if a refund cannot be issued to the card on file. All other refund types will be issued via check.

Refund requests must be submitted with the ADM-35 Request for Refund form (attached) no more than 30 days from date of purchase and appropriate documentation shall be attached to the Request for Refund during submittal.

Refunds may take up to 30 days to process.

Denial Refunds

Denied refunds should be made with appropriate remarks as to denial reason.

The park staff and refund requestor should be made aware of denial and reasoning.

Special Use Fees